Terms of Service

Last Updated: September 9, 2024

Welcome to Emotion Empire (the “APP”).

These Terms of Service (the “Terms”) set forth the legally binding terms for your use of the APP operated by the Company. By accessing and/or using the APP, you agree to be bound by these Terms. If you do not agree to these Terms or any other policies published on https://emotionempire.com, please cease using the APP and refrain from accessing any part of our Services. The APP is intended for personal, non-commercial use. You agree not to use the APP for illegal or unauthorized purposes.

OUR APP IS NOT INTENDED FOR MINORS. YOU MUST BE AT LEAST 18 YEARS OLD AND MUST REACH THE AGE OF MAJORITY IN YOUR JURISDICTION TO HAVE ACCESS TO OUR APP.

1. DEFINITIONS

1.1. "Company", "we", "us", "our"  means the entity operating the Emotion Empire APP.

1.2. "APP" refers to Emotion Empire, the online application operated by the Company, offering virtual interactions with AI companions.

1.3. "AI Companions" are the virtual, fictional characters generated by the APP using artificial intelligence (“AI”) algorithms.

1.4. "Content" means all input provided by you and the output generated by the AI Companions, including text, images, videos, and audio.

1.5. “Third-Party Provider” means a third party that is independent to the Company and provides its services on the APP in accordance with its own rules, including terms and conditions of such a third party.

1.6. "User Account" means the account created by the user to access protected areas of the APP, secured by a user email and password.

1.7. "Services" refers to the functionalities offered through the APP, including chat interactions with AI Companions, as well as access to premium features.

1.8. "Subscription" refers to the paid access to certain premium features of the APP.

1.9. "User", "your" or "you" means the person or persons using the APP.

1.10. "Illegal or Immoral Purposes" means promoting, executing, or funding terrorist, defamatory, discriminatory, fascists or hatred ideologies, activities or groups, and any other activities which are illegal or considered as immoral under the applicable laws and regulations in the jurisdictions where the User or the Company and the Company's Affiliates are located or provide services; 

1.11. "Prohibited Activity" includes (but not limited to) any product, service or business relating to gambling, pornography or obscene material, prostitution, alcohol, tobacco, illegal or prescription drugs, drug trafficking, controlled substances, money laundering, terrorism, homeland security, human trafficking, human trafficking for the purpose of sexual exploitation and physical abuse or any other activity which is illegal or considered as immoral in the jurisdictions where the User or the Company, Third-Party Providers are located or provide services; 

1.12. "Website" refers to https://emotionempire.com, the official website of the APP.

2. GENERAL

Emotion Empire is an online chat application utilizing AI to generate virtual companions for user interaction. The APP may generate messages and other media, including images, videos, and voice notes, for entertainment purposes. To start, you select or create an AI Companion based on your preferences. Parts of the Services may require creating a user account.

3. ACCOUNT

3.1  In order to access and use our Services, it will be required to register for the Services, complete the sign-up process and create an account (the "Account") directly through our APP.  You agree to provide accurate and up-to-date information. You are solely responsible for maintaining the confidentiality of your account credentials and agree not to share your access. Any activity under your account is your responsibility, and the Account is non-transferable.

3.2 The Company reserves the right to terminate or restrict your account if you violate these Terms or other policies. The Company is not liable for suspension or termination of your user account, or for any fees resulting from third-party services.

3.3.Creating your Account, you shall honestly choose the appropriate status as it is defined, and you shall be at least eighteen (18) years of age and in the event that the laws of your jurisdiction require you to be of a certain minimum age greater than eighteen (18) years to enter into this agreement – you are at least such age. 

3.4. We reserve the right to decline to provide the Services to any person or entity, to suspend, change or terminate the Services, at our sole discretion with or without reasons or prior notice. 

3.5. We reserve the right to withdraw material you provide to the APP, in our sole discretion without notice. We will not be liable if for any reason all or any part of the APP  is unavailable at any time or for any period. From time to time, we may restrict access to Users to some parts of the APP, to certain Accounts or the whole of the APP, including registered Users. 

3.6. You are responsible for: 

• making all arrangements necessary for you to have access to the APP.. 

• ensuring that all persons who access the APP through your Internet connection are aware of these Terms and comply with them. 

• maintaining and promptly updating your Account information. 

• maintaining the security of your Account by protecting your password and restricting access to your Account. 

• all activities that occur under your Account and you accept all risks of any authorized or unauthorized access to your Account, to the maximum extent permitted by law. 

3.7. By accepting the Terms, you hereby represent and warrant to us that: 

a) all information you have provided and will provide to us is true, complete, accurate and not misleading; 

b) your usage of the Services is and will be in full compliance with all laws and regulations relevant and/or applicable to your use of the Services, and not for Illegal or Immoral Purposes; 

c) you are not located in a country that is subject to the U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and you are not listed on any U.S. Government list of prohibited or restricted parties. 

d) you shall not use the Services in connection with any Prohibited Activity; and 

e) you shall not use the APP for any Illegal or Immoral Purposes. 

3.8.We reserve to suspend or terminate, according to our sole discretion and without providing any prior notice, your registration or access to the Services or the APP, in the event that (i) when we reasonably suspect that you have breached any of the Terms, (ii) when we reasonably suspect fraudulent or illegal activities, or (iii) when the Terms have been terminated. 

3.9. You acknowledge and agree that you are solely and wholly responsible for obtaining and maintaining any hardware, facilities, connections, licenses, permits, database, equipment, external software or any other resources as may be required and/or necessary for the use of the Services (such as, computer, mobile device, internet connection and telecommunications) and any relevant payment system. We do not and will not bear any liability for any cost, expense, loss or other damage you may suffer directly or indirectly with respect to such hardware, facilities, connections, licenses, permits, database, equipment or external software or any other resources as may be required, in connection with use of the Services. 

4. SUBSCRIPTION

4.1 We reserve the right to offer certain Services only to paid subscribers. Subscriptions will begin after the initial payment according to the fee terms at the time of purchase. Payments cover all applicable fees, charges, and taxes.

5. USER SAFETY

We prioritize user safety and encourage you to exercise caution when interacting with AI Companions. Sensitive personal information, such as financial details and contact information, should not be shared. Although we implement security measures, we cannot guarantee the security of your information during interactions. Users are solely responsible for protecting their personal data and should report any suspicious activity.

6. WARRANTIES

By using the APP, you warrant that:

a. If representing another person, you are authorized to bind them to these Terms;

b. You are of legal age in your jurisdiction to enter a binding contract;

c. You will not access or use the Services if prohibited by law.

7. INTELLECTUAL PROPERTY

All content within the APP, including technology, systems, files, and media, is owned by or licensed to the Company. Users are granted a personal, non-transferable license to use the APP for personal purposes only. Unauthorized reproduction, modification, or distribution is prohibited. Violating these terms may result in account termination and legal consequences.

8. USER CONTENT

You retain ownership of the content you upload to the APP (if and when applicable), but grant us a license to use, modify, and display your content as outlined in the Privacy Policy. This license is necessary for us to deliver our services. You can revoke the license by deleting your account, but content shared with third parties may remain in use.

9. RESTRICTIONS OF CONDUCT AND CONTENT

9.1. You agree not to:

(a) Modify, translate, or reverse-engineer the APP;

(b) Circumvent security features;

(c) Access unauthorized data;

(d) Use the APP for illegal purposes or in ways that violate the laws of your country;

(e) Generate harmful or inappropriate content through interactions with AI Companions.

9.2. The Company is not responsible for the content generated by AI Companions, and you acknowledge full responsibility for such content.

9.3. When submitting Content to or otherwise using the Services, you agree not to: 

– submit material that violates someone's proprietary rights, including privacy and publicity rights, or that otherwise violates any applicable law; 

– publish falsehoods or misrepresentations that could damage us, our Users or any third party;

– publish any private information of someone, like their address, phone number, email address, and similar information without their permission; 

–submit material that is unlawful, obscene, defamatory, libelous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, or encourages conduct that would be considered a criminal offense, give rise to civil liability, violate any law, or is otherwise inappropriate; 

– "stalk" or harass any person; 

– behave, act or conduct yourself in a way which could be regarded as inappropriate, offensive or threatening or any conduct that is unlawful or illegal; 

– post advertisements; 

– impersonate another person or represent yourself as affiliated with us, our staff or other industry professionals; 

– solicit a User's password or other Account information; 

– make screenshots of the messages with other users and publish this information by any way; 

– make screenshots of other Users' Content and publish this information by any way; 

– use, publish or keep any information about other users that becomes available for the reason of mistakes or other problems in the APP; or 

– gather (or attempt to gather) User' names, addresses, or email addresses for any purpose.

9.4. The above-mentioned list is an example and is not intended to be complete or exclusive. The User is responsible for ensuring that accessing or using the APP and its Content complies with the laws of their jurisdiction. The Company actively enforces measures to promote compliance with applicable laws, including verifying the age and identity of users during registration, implementing content moderation processes, and monitoring platform activities as outlined in our internal policies. The Company retains the right, at its sole discretion and without prior notice, to investigate and prosecute violations of these Terms, including involving and cooperating with law enforcement authorities where necessary. Furthermore, the Company may remove or disable access to any Content it deems to be in violation of these Terms or otherwise harmful to the integrity or functionality of the APP.

9.5. We reserve the right to disclose any information that you or other Users submit through the APP, if in our opinion, we suspect or have reason to suspect that the information involves a party who may be the victim of violence, abuse or harassment in any form. This information may be disclosed to the proper authorities that we deem appropriate.

9.6.The Company takes reasonable steps to monitor and moderate Content shared or transmitted via the APP to ensure compliance with applicable laws and our internal policies. This includes automated and manual review processes to identify and address inappropriate or prohibited material. Despite these efforts, the User is ultimately responsible for ensuring that their submitted Content does not infringe upon any laws, regulations, or third-party rights. The Company reserves the right to restrict, edit, or remove Content that violates its Terms or applicable legal requirements. Any such actions are documented in alignment with the Company’s internal monitoring and compliance protocols.

9.7. If Users send explicit content in private messages and complaints are received, we reserve the right to block those Users.

10. CONTENT MODERATION POLICY

10.1. While we respect User privacy, we use automated filters to ensure compliance with our content guidelines. In cases where flagged content violates our terms, we reserve the right to review and remove it. The Company may terminate accounts for violations. Users can report violations directly through the APP.

10.2. All methods and configurations applied on the APP use only AI-generated Content, licensed or lawfully acquired Content. The Service itself does not infringe on third-party rights.

11. DMCA POLICY

We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content on the APP infringes upon your intellectual property rights, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing the following information in writing:

a.             A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest.

b.             A description of the copyrighted work that you claim has been infringed.

c.             A description of where the material that you claim is infringing is located on the APP.

d.             Your address, telephone number, and email address.

e.             A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.

f.               A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

DMCA claims should be submitted to [email protected] . Upon receipt of a valid DMCA notice, we will take appropriate action, which may include removing or disabling access to the allegedly infringing content. If you believe that your content was removed by mistake or misidentification, you may submit a counter-notification under the DMCA.

12. CONTENT REMOVAL POLICY

We reserve the right to remove any content that violates these Terms, our policies, or applicable laws. Content may be removed under the following conditions:

• The content is reported as infringing on the intellectual property rights of others.

• The content contains offensive, harmful, or illegal material, including hate speech, harassment, or threats.

• The content violates our community guidelines, which include prohibitions on obscene, pornographic, defamatory, or abusive content.

• The content promotes illegal activities, including but not limited to fraud, drug trafficking, or money laundering.

If your content has been removed and you believe this was done in error, you may contact us at [email protected]  to appeal the decision. However, we reserve the right to make final determinations regarding content removal.

13. BLOCKED CONTENT POLICY

We may block users from accessing specific content or features of the APP for reasons that include, but are not limited to:

• Violating our Terms of Service or other applicable policies.

• Engaging in prohibited activities such as harassment, spamming, or distributing malicious content.

• Submitting content that is illegal, harmful, or offensive.

• Violating the rights of others, including intellectual property rights.

Blocked content will not be accessible to users unless it is determined through an appeal that the blocking was in error. Users may contact us to request a review of blocked content, but we reserve the right to maintain the block if the content is found to violate our policies.

14. PAYMENTS

14.1. Fees for the Subscription may be changed from time to time. 

14.2. The actual method for charging fees for the Subscription is memorialized in various notices and notifications you will receive while using the APP. Notices and notifications issued by the Company and/or a Third-Party Provider regarding various types of charges are part of these Terms and/or the agreement with such a Third-Party Provider, accordingly. If you continue to use the APP after receiving such notices or notifications regarding charges, you are deemed to have unconditionally agreed to pay fees to the Company and/or a Third-Party Provider under the relevant notices or notifications.

14.3. THE USER CONFIRMS AND AGREES THAT BY clicking 'Proceed to Payment' you accept the present Terms and the terms a Third-Party Provider (as a case may be) and agree that you are engaging in the Subscription (starting day of first time subscribing). Your payment card will be automatically billed "amount + currency" every (rebilling period) day/week/month (when and what applicable)  from the date of your Subscription.  

14.4. The User may purchase prepaid in-APP credits (i.e., tokens)  to use on the APP.

14.5. The Follower authorizes and agrees to each of these payments made for the purpose of such ad hoc purchases of credits being debited using the details of the payment card, PayPal, digital assets wallet, or otherwise  that you supply. 

15. REFUND AND CANCELLATION POLICY

15.1. Generally, all charges for purchases are nonrefundable, and there are no refunds or credits for partially used periods. We may make an exception if a refund for a Subscription offering (or a one-time credit purchase) is made prior to midnight of the third business day following the date of purchase, or if the laws applicable in your jurisdiction provide for refunds.

15.2. For residing in the EU or the European Economic Area - in accordance with local law, you are entitled to a full refund without stating the reason during the 14 days after the Subscription begins (or a one-time purchase of credits is made). Please note that this 14-day period commences when the Subscription starts. 

15.3. The Company reserves the right to definitively refuse a refund request made past the acceptable period as indicated in this Section 15.

15.4. Recurring payments for the subsequent months of the Subscription after the first are considered to be parts of a single subscription and are nonrefundable in all cases.

15.5. The Company is not responsible for any decision in relation to your application on refund made by a Third-Party Provider (if any).

15.6. If we consider that any request for a refund or chargeback request was made by you in bad faith, we have the right to suspend or delete your User’s Account.

16. LIABILITY

The APP is provided "as is" and "as available." We disclaim all warranties related to the accuracy, timeliness, and functionality of the APP. We are not liable for damages, including direct, indirect, incidental, or punitive damages arising from your use of the APP.

17. LINKS TO THIRD-PARTY WEBSITES

The APP may include links to third-party websites. The Company is not responsible for the content or security of external sites. Users access third-party sites at their own risk.

18. TERMINATION

These Terms will remain in effect until terminated by either party. You may terminate your account at any time. The Company may terminate or restrict your access without notice for any violations of these Terms.

19. MISCELLANEOUS

19.1. Entire Agreement. Order of Precedence. These Terms contain the entire agreement and supersede all prior and contemporaneous understandings between the parties regarding the Services. These Terms do not alter the terms or conditions of any other electronic or written agreement you may have with the Company for the Services or for any other Company;s product or service or otherwise. In the event of any conflict between these Terms and any other agreement you may have with the Company, the terms of that other agreement will control only if these Terms are specifically identified and declared to be overridden by such other agreement.

 

19.2. Waiver. Our failure or delay in exercising any right, power or privilege under these Terms shall not operate as a waiver thereof. 

 

19.3. Severability. The invalidity or unenforceability of any of these Terms shall not affect the validity or enforceability of any other of these Terms, all of which shall remain in full force and effect. 

 

19.4. Force Majeure Events. The Company shall not be liable for (1) any inaccuracy, error, delay in, or omission of (i) any information, or (ii) the transmission or delivery of information; (2) any loss or damage arising from any event beyond the Company's reasonable control, including but not limited to flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, action of government, communications, power failure, or equipment or software malfunction or any other cause beyond the Company's reasonable control (each, a "Force Majeure Event"). 

19.5. Assignment. You may not assign or transfer any of your rights or obligations under these Terms without prior written consent from the Company, including by operation of law or in connection with any change of control. The Company may assign or transfer any or all of its rights under these Terms, in whole or in part, without obtaining your consent or approval. 

 

19.6. Headings. Headings of sections are for convenience only and shall not be used to limit or construe such sections. 

 

19.7. APP's Language. The official language of the APP and its appropriate Services is English. We have the right to add additional languages for some purposes. Despite this fact, the English language remains official. 

 

19.8. Terms' Language. This English language text of the Terms is the primary official source. The information contained herein may from time to time be translated into other languages or used in the course of written or verbal communications. In the course of such translation or communication some of the information contained herein may be lost, corrupted, or misrepresented. The accuracy of such alternative communications cannot be guaranteed. In the event of any conflicts or inconsistencies between such translations and communications and this official English language text of the Terms, the provisions of this English language original document shall prevail.

 

19.9. Third-Party Beneficiary. The Company and the User acknowledge and agree that Third-Party Providers, as well their contractors of the Company within the APP, are third party beneficiaries of these Terms, and will have the right (and will be deemed to have accepted the right) to enforce these Terms against the User as a third-party beneficiary thereof. 

 

19.10. Handling complaints. Complaints are processed within 5 business days from the moment it is received by the Company.

 

19.11. Applicable Law. These Terms and the rights and duties of the Parties hereunder shall be governed by and construed in accordance with the law of the Republic of Cyprus. 

 

19.12. Dispute Resolution. Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity or termination, shall be submitted, to the extent permitted by law, to the exclusive jurisdiction of the competent court the Republic of Cyprus.

 

 

 

EMAIL [email protected] 

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